Massachusetts

Key Findings

  • Massachusetts’s nursing home ranking climbed to #11 overall, up from #19 last year.
  • Massachusetts’s ranking rose due to improved grades in the percentage of nursing homes with above average direct care staffing levels and the percentage of facilities with above average health inspections, scoring superior grades in each respective measure.
  • Nearly 25 percent of Massachusetts’s nursing homes had deficiency free inspections.
  • Despite the state’s improved ranking, nearly 25 percent of nursing homes were once again cited a severe deficiency.
  • Massachusetts’s nursing homes continued to have one of the worst ombudsman records nationally as nearly every registered complaint was verified, indicating widespread concerns from residents about their quality of care.
  • Massachusetts’s nursing home care ranked fifth out of Northeast region’s seven states.
Criteria2014
Data
2014
Grade
2014
Rank
2013
Rank
2013
Grade
2013
Data
Direct Care Staffing Above Average84.36%A9 13B73.51%
Direct Care Staffing Hours per Resident2.41D34 35D2.38
Facilities With Deficiencies77.96%A6 5A77.25%
Facilities With Severe Deficiencies23.46%D36 33D23.46%
Health Inspections Above Average45.73%A6 13B35.24%
Professional Nurse Staffing Above Average86.49%B12 16B76.61%
Professional Nursing Hours per Resident1.73B19 21C0.84
Verified Ombudsman Complaints96.20%F48 46F95.17%